Need to replace your listserv hosting provider?
Are you tired of all those nuisance support issues you have?
- Emails Being Blocked Or Tagged As Spam?
- System Is Not User Friendly (Especially for your more senior members)?
- Administration Is Difficult, And You Are Overwhelmed?
- Support For Attachments Is A Pain
- People Keep Asking The Same Questions (Because you don't have a searchable archive)?
Here's how you can get your time and sanity back.
Guaranteed delivery into your member's Inbox
Here's how we do it.
- We specialize in hosting for Email Discussion Groups, which gives us a great reputation at the ISP's. If you use the same places that send marketing spam, your emails will get marked as spam too.
- Even if an email is first blocked as spam, we get around it with an independent system that sends the email out in a different format. 100% automatically
- Monitor your email delivery into the Inbox at the leading ISP's in real time
- You can see the delivery logs for any message with our easy to use web interface.
- Our short term web archive stores all your messages for emergencies
Monitor delivery into the inbox in real time at the largest ISP's
Our Clients Say...
Our group is made up of patients with a skin disease so rare we often have to doctor ourselves with the information shared online. Our mailing list is truly a lifeline. Because it was so important to us, I made extensive comparisons but one does not know about service until the ‘honeymoon’ period is over. Well, it has been 14 years since we started and I could not be more pleased. Mark guided us through the set-up quickly and painlessly and he’s quick to help during the occasional snafu. I can therefore heartily endorse Mail-List.com.
Include really big file attachments
PDF's, MS Word documents, Excel spreadsheets, photos, graphics, etc.
- Use our Clickable Attachments and bypass the spam filters
- Unclog your subscriber's inbox, by allowing them to choose which attachments they want
- Get a report on how many times an attachments was download
- If attachments is too big for ISP's, we automatically convert it to a clickable link
- No need to upload documents to a separate folder, like Yahoo Groups
- We check all your attachments agains two different virus checkers
The Clickable Attachments option also lets you see how many people are actually downloading the attachments, so you can know what is hot.
Our Clients Say...
As clinical nutrition managers, we are tuned into e-mail. It’s one of the major ways that we communicate within our organization also outside of our organization. Everybody has their e-mail up all the time. Most of us are using it for day to day problems that arise.
It's one of our best membership benefits to be able to join this Listserv and have all of these people when you have a question about your day to day practice or there are some regulatory agencies that frequent hospitals and this way you can share what was discovered at your institution what they considered to be of a problem and what type of answers did you come up with.
I don’t have to spend a lot of time administering it. It’s pretty simple, and has been problem free. I mean I haven’t had to do a whole lot, it just kind of takes care of itself. And when the problem has been at one of the hospitals, they will actually talk with their IT department and work it out.
Put your members directly on your list
With our listserv hosting, no need to reply to a confusing invitation or set up a special account
- Copy and paste their email addresses and put them directly on your list
- Or send them an invitation if you are not sure if they want on your list
- Compare your database against who is on the list, on the digest, and on vacation
Use our web interface to copy and paste your list of subscribers.
Our Clients Say...
I really had no experience with managing a list so I needed to have a real simple approach and support. The interface that the managers and the subscribers use is dirt simple, but behind it there is all the power you need. That is sort of the ideal in technology. It’s the power that you need. And then of course with them always being available immediately for support.
They will tell me things that I am not aware of, and say hey this is going on with the list, it looks like your users are moving in this direction. I am adding this new capability to the list are you interested in it, would you like to try it out. With them sort of watching and seeing how it is working behind the scenes it allows for the list to grow just as it would on its own. It’s real sort of organic the way that it happens. They sort of watch that from behind the scenes and it keeps sort of nudging and improving the technology to meet the needs that we may not even know we have.
So very infrequently I do have to step in and sort of be the diplomat. When people have questions about the list I pretty much always tell them that it’s a self governing list. There are some policies, very broad policies that NACNS has put together over the years. It really does have a sense of community of practice. It is very remarkable that way.
Combat information overload
Optional Digest For Members
- All messages sent either daily or weekly in one email
- Organized by topic, so you can easily ignore threads
- Gravatar photos of all senders displayed, so you can place the name with a face
- Links to easily reply to the sender or the list for any message
Optional Digest For Members
- Allow members to categorize and "Like" every email
- Automatically build a web page of the best posts in each category
- Allow non members to keep up without needing to be on the mailing list
The Digest is sent out at midnight, and contains all of the messages from that day. Messages are grouped by topic, and their Gravatar icon is shown when available.
Our Clients Say...
We get a lot of compliments on the list, it's neatness and appearance. And people have fits when they don't get it. It starts their day right. We try to always be sure that we get at least one message in each day.. otherwise we get letters!
Optional 'mobile first' formatting
Make it easy for your members on the go to participate
- Plain text email for human conversations
- Just words, no logos, no graphics, no colors, no big bold fonts, no italics
- We convert all HTML email to plain text, so there are no formatting glitches and no need to scroll sideways or pinch and zoom
- Easy to reply to plain text email, so you can keep the conversation going
- Better deliverability to the inbox with plain text email, rather than HTML email
- Can't track plain text email, so your members have their privacy
- Plain text email will never infect your computer with a virus
- Add phone numbers to your list, and they will get the message as a SMS/MMS Text Message
More than 17% of the Dietetics in Health Care Communities messages came from their smartphones in August 2015. Many groups have even higher percentages.
Our Clients Say...
Mail-List.com offers a wonderful service. I admit I was intimidated with the thought of moderating an online discussion group, as I am sorely lacking in computer skills. Mail-List.com has been beyond reproach. Set-up was a breeze, maintenance is almost non-existent, and our group has thrived!
The few times I have needed technical assistance ( the fault of a 'free mail service') they have immediately come to my rescue, and seen the problem through to resolution. Your backup cannot be beat! Having been a visitor to many other online discussion groups, I believe our format to be far superior. I love the continuity - without EVER a pop-up or advertisement. The annual fee for our mail list is such a fair one, I cannot understand why other groups tolerate the irritations associated with 'free' services!
The Excess Iron Discussion Group now has more than 200 members representing 7 nations around the world. The Internet offers us such empowerment - our discussion group has been an overwhelming success!
Thank you so much for the wonderful opportunity you afford to us, and for the wonderful job you do. You are very much appreciated; I would without reservation recommend Mail-List.com to anyone!
Unlimited Number Of Lists
Create and delete lists as you need them, at any time
- Each member can be on one, some or all of your lists
- Customize your first list, and then CLONE it to create your second list, third list, etc.
- Send one command to add or remove somebody from all of your lists
Tag Cloud of Most Discussed Topics in the CNS-Listserv More than 75% of CNS-Listserv has posted at least one message between 2006 and 2015. The average time for first reply was 69 minutes, and the shortest time for a reply was 3 minutes.
